Thursday, December 5, 2019
Dissertation Proposal for 5-Star Hotel in Amsterdam- myassignmenthelp
Question: Discuss about theDissertation Proposal for 5-Star Hotel in Amsterdam. Answer: Title: The motivating factors that enhances staff participation in the Amsterdam 5-Star Hotel Industry- a case study of two 5-star hotels- The Dylan Amsterdam and Hotel Okura Amsterdam Overall Aim of Project: The main aim of this particular research study is to evaluate and recognize the key indicators that act as the motivating factor for enhancing the participation of staff in the 5-star hotel industry of Amsterdam, taking in the case studies of big hotels like The Dylan Amsterdam and Hotel Okura Amsterdam. Objectives: The research study would be based on the following three main objectives: To investigate and significantly observe the current academic literature related to the motivating factors of employees in hospitality industry. Several theories like Herzbergs Two-Factor theory of motivation and Maslows Hierarchy needs would be taken in along with major discussions on recognizing the factors that generally motivates employees in performing to the highest standard. (Secondary Research) To investigate and analyze the factors or criteria of motivation that brings the best out of the 50 employees working in the two prestigious luxury hotels of Amsterdam- The Dylan Amsterdam and Hotel Okura Amsterdam. (Primary Research) To recognize and scrutinize the principal dialogue related to the motivation of the 40 employees and enhancing their participation at workplace in two luxurious hotels in Amsterdam-The Dylan Amsterdam and Hotel Okura Amsterdam. (Primary Research) To illustrate conclusion along with any sort of recommendation if required on the ways employee motivation can be bettered by HR of two luxurious hotels in the hospitality industry of Amsterdam. (Secondary and Primary Research) Research Question: This particular research study would also consider certain research questions on which the total research work would be based. What are the various ways and strategies through which the HR motivates employees and enhance their participation in the 5-star hotel industry of Amsterdam? What are the issues faced by the HR at certain points in motivating their employees during high pressurized situations in the 5-star hotel industry of Amsterdam? How do they overcome such pressurized situations and still motivate their employees in giving their best shot in the 5-star hotel industry of Amsterdam? Research: This research study would take into account the methods of both secondary and primary research for the successful completion of the study. Both these methods would help the researcher in reaching to his goal of conducting this study on this particular subject. Secondary Research: The literature review part of the research study would be exploring several theories, opinions and relevant information that exist over the broad database, journals, books and magazines. The researcher would be making proper use of all the materials and analyze the same, giving him a rough idea on the findings of the previous researches on the same subject matter (Zopiatis, Constanti and Theocharous 2014). Researches of other authors would let the researcher understand the exact angles that have been covered on the topic and what have been left out. Primary Research: In producing the second segment of the research project; Qualitative data would be collected from the two luxurious hotels existing in Amsterdam. Both these hotels have been considered as samples as they have been the mainstay in the 5-star hotel industry of Amsterdam over many years (Tar et al. 2017). People like staying in these two hotels for their best customer service which is the result of the employees putting in their best foot forward in determining the customers get the best possible service. For the objectives B and C as stated above, for gaining of an impending into the probable intrinsic and extrinsic factors having an influence on the motivational factors of employees that develops their performance, a minimum of 20 one to one interviews would be assumed. These one to one interviews with the individuals would be the one who works with the two luxurious hotels under discussion or are atleast closely related with the organizations of case study. Out of those 20, 5 would be the HR managers sharing the hotels strategy in dealing with employee motivation. The interviews would be recorded for future purpose and it would be following a semi-structured format, with every interview following the universal guide (Milln et al. 2013). For analyzing of all the interviews, thematic analysis would be undertaken with the main patterns being recognized and properly stated and analyzed (Karatepe 2013). The research would be following a non-probability sampling technique, preferably snowball method For addressing any sort of biasness along with misrepresentation, innate within the process of interview based methods of collecting data and in gaining an imminent into probable extrinsic, environmental factors influencing the motivational factors, the interviewed candidates would be asked to maintain a notebook. They would be told to record any factor or situation happening within the day that might either motivate or de-motivate them in giving their best at that point of time. Their emotional feelings at that particular point of time should be noted along with what according to them might work in better way. These diaries would be collected and the information extracted from these would be presented through narrative analysis with the recognizing the main themes, comparing them and evaluation of the same (Srensen and Jensen 2015). A questionnaire would also be distributed to all the 40 employees in determining the motivational factors that best satisfies the employees and brings out the best performance from them. All these questionnaires would be mailed to the selected employees and managers. Ethical Consideration: Ethical consideration is another important factor that must be considered by the researcher while going along with the process of research. Proper permission is required for the researcher in carrying out his research work in the two above stated luxurious hotels in Amsterdam. A formal application is to be provided citing in the research details and what is at stake. An agreement should be made on the matter of secrecy on this subject and that a formal discussion on the things required for the research study. It is upto the researcher to maintain complete secrecy as per the agreement on the responses of the employees and the managers on the subject matter. Moreover, the researcher should also focus on not leaking out any company information at any point of time. Reference: Benavides-Velasco, C.A., Quintana-Garca, C. and Marchante-Lara, M., 2014. Total quality management, corporate social responsibility and performance in the hotel industry.International Journal of Hospitality Management,41, pp.77-87. Karatepe, O.M., 2013. High-performance work practices and hotel employee performance: The mediation of work engagement.International Journal of Hospitality Management,32, pp.132-140. Milln, J.M., Hessels, J., Thurik, R. and Aguado, R., 2013. Determinants of job satisfaction: a European comparison of self-employed and paid employees.Small business economics,40(3), pp.651-670. Robinson, R.N., Kralj, A., Solnet, D.J., Goh, E. and Callan, V., 2014. Thinking job embeddedness not turnover: Towards a better understanding of frontline hotel worker retention.International Journal of Hospitality Management,36, pp.101-109. Srensen, F. and Jensen, J.F., 2015. Value creation and knowledge development in tourism experience encounters.Tourism Management,46, pp.336-346. Tar, J.J., Pereira-Moliner, J., Pertusa-Ortega, E.M., Lpez-Gamero, M.D. and Molina-Azorn, J.F., 2017. Does quality management improve performance or vice versa? Evidence from the hotel industry.Service Business,11(1), pp.23-43. Zopiatis, A., Constanti, P. and Theocharous, A.L., 2014. Job involvement, commitment, satisfaction and turnover: Evidence from hotel employees in Cyprus.Tourism Management,41, pp.129-140.
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