Engl227 Week 1 Scenario

ENGL227 Week 1 Assignment Scenario You are an upper-level manager in a large metropolitan hotel. one and only(a) of your assistant managers, Jeff Clarke, has left you a voicemail heart requesting emergency bestow for the approaching holiday pass. Heres what the message stated Im c eithering to request emergency earmark again for this weekend. I do it Ive had three emergency leaves in the run short two months, but my grandma isnt feeling well again, and she really necessitate me to take care of her. Ill be in subsequent tonight for my throw. keister you let me know then? Thanks.You know from previous requests for duration rack up that Jeffs grand draw is coping with a debilitating illness. Your other assistant manager, Nina Hernandez, has cover for Jeff three times in the last two months. She has been looking forward to having this weekend off, as she is going come forth of townsfolk to celebrate her grandsons for the first time birthday. You are already on the sched ule this weekend, and if you allow Jeffs emergency leave, youll be short-staffed. To make matters worse, theres a professional conference this weekend for electrical engineers at a nearby convention center, and many of the attendees will be staying at your hotel.This is the first time the convention center has directed attendees to your hotel, and if all goes well, this could imply a lot more than business throughout the year. Jeffs absences are beseeming more and more of a problem. You could call him back on the earphone to deny his request, but youre starting to think you may need a written record of some sort to document the problem in case Jeffs employment needs to be terminated. Human Resources at unified are always emphasizing the need for documentation. 1.Complete the Required Audience visibility (below) for Jeff, with the understanding that someone in Human Resources may be a secondhand consultation for this written response at a later date. 2. Select an curb choice of medium electronic or print. (See Chapter 4 for guidance in selecting an appropriate medium. ) 3. Write a message to Jeff victimization an appropriate media choice denying his request and explaining the reasons why. You dont want to fire Jeff, but you do want to be clear that you are denying the request. You really need his divine service this weekend.Submit the reference profile AND the written message to Jeff to the Week 1 Dropbox. triple-crown assignments will meet the criteria outlined in the grading rubric include in the Doc Sharing area. Required Audience Profile This audience profile is required as part of the week one assignment. dissolver the questions below to create a thorough profile for your primary audience, Jeff Clarke, and your secondary audience, Human Resources. 1. Is my primary audience external or internal? This congressman has an internal audience.Since Jeff Clarke is an employee the communication is within the company. 2. What are some key demographics near my audience, such as age, gender, family situation, etc.? The demographics for this situation are the conference access up, and the family problems Jeff is having, which is the cause for the issues at hand. 3. How much does my audience know about the way out? Jeff has caused the problem, so he is aware of it. He is the assistant manager, and knows about the plan event, as well as how much his presence is necessary. 4.How much formality does my audience prefer? The education given does not allow me to know the person, but since the communication is within a business setting I would keep it formal. 5. How do I expect my audience to react to this message? If the family issue is true then, I would hope for understanding that the problem is out of my hands. Also, I would hope my co-workers would be willing to give the support I need during the troubling family crisis. 6. What are my audiences values in relation to this message? What do they care about most?With the information provided Jeffs relation to the message is the need for the message, his family crisis, but The Human Resources line cares most about the shift being covered by Jeff, and not his personal problems. 7. What do I want my audience to think, do, feel, or weigh after reading my message? I would hope the primary audience, the company, would read with the problems I am currently having, and not penalize me for caring for my mother during her illness. 8. Are there any services for my audience that is related to this message? The benefit or the audience I can think of would be to essay and schedule the leave for after the event, so both parties can be satisfied. 9. What information do I need to include for the secondary audience? The secondary audience, Human Resources, requires paper work for incidences and emergencies. A doctors note and a request are needed to clear the time off, and an incident report is needed to terminate the employee. 10. Which medium is most appropriate for this message and this audience? Why? For Human Resources, a full create verbally up of the incident would be an accept able medium.If Jeff were to have provide more of a notice than the company could have been more prepared, and the there is a risk that Nina could not accommodate the request because of her plans. If she has already left town or does not respond, then the shift will have to be covered by Jeff as originally intended. Jeff, As you have already been informed there is a conference for electrical engineers coming up this weekend, and they will require a full staffs fear in order to gain their future business and referrals. The presence of all our managers scheduled is required.Unfortunately, Nina has given a request to go out of town, and has already made arrangements to do so. In the past she has been happy to cover your shift for an emergency, but she has already been given leave, and will not be able to work for you. We are unable to approve this leave of absence for the weekend of the event, but are more than happy to accommodate you for an emergency leave after this event. We appreciate your understanding in the current situation, and hope you grandmother gets well. Sincerely, Matt Ferry Hotel Management